IT Performance Management | Wiggers, Peter; de Boer-de Wit, Maritha; Kok, Henk


IT Performance Management

IT Performance Management addresses the way organizations should balance the demand and the supply of information technology, optimizing the cost and maximizing the business value of IT. In this book several aspects of IT performance management are described. The way this management is executed and the techniques, which should be used, depend on the maturity of the relationship between the IT function and the lines of business of an organization. The foundation of the authors' approach is base




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Wiggers, Peter; de Boer-de Wit, Maritha; Kok, Henk

IT Performance Management

Taylor and Francis


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